ShipHawk & NetSuite logos

ShipHawk & NetSuite: How to Master High-Volume Shipping

August 10, 2023

We get it — successfully running a company hinging on shipping logistics is a balancing act of warehouse, order, and cost management, and it only takes one slip-up to impact its fragile ecosystem.

The great news is ShipHawk revolutionizes how you manage your shipping, inventory, and warehouse processes. 

With easy integration into NetSuite, you have complete control over your shipping rate management, inventory tracking, sales orders, and warehouse operations, all while leveraging the latest in EDI labeling and LTL shipping.

Here’s how ShipHawk works with NetSuite to automate shipping — saving you countless hours and thousands of dollars.

What is ShipHawk?

ShipHawk is a cloud-based shipping and logistics platform that offers a comprehensive solution for end-to-end shipping management. It's designed to help retailers, manufacturers, and distributors reduce shipping costs and order processing time — allowing your business to:

  • Focus on your core competencies and customers
  • Leave the intricate details of complex shipping and warehouse management to the experts
  • Stop wasting time and resources on manual processes
  • Ensure that orders are delivered on time to your customers
  • Improve your bottom line

How Does ShipHawk Work with NetSuite?

ShipHawk and NetSuite integration represented by tech graphic

Voted as Oracle NetSuite’s 2021 Partner of the Year, ShipHawk integrates into NetSuite to facilitate seamless data exchange between the two platforms, allowing businesses to manage their inventory, orders, and shipping from a single platform.

Plus, ShipHawk allows NetSuite customers to make slight modifications and accommodate specific business requirements. You don’t need a complex, customized solution to master shipping and orders in NetSuite.

Here are the benefits at a glance:

  1. Shipping + WMS + ERP: ShipHawk’s NetSuite integration unlocks the power of integrated shipping, Warehouse Management System (WMS), and NetSuite’s ERP under the same umbrella.
  2. Increased Inventory Accuracy and Order Integrity: By integrating directly with NetSuite, stay on top of what’s in stock and reduce shipping errors on your customer order.
  3. Optimized for High-Volume: Like NetSuite, ShipHawk scales with your business and is geared for high-volume retail, wholesale, and eCommerce companies using NetSuite, automating processes from shipping to fulfillment.
  4. Mobile Access: ShipHawk provides mobile access, allowing users to manage multiple carriers and 3PLs on a single platform. This feature eliminates manual quoting, saving time and reducing errors.
  5. Real-Time Updates: As you process items in your warehouse, each transaction you complete with ShipHawk updates your NetSuite inventory data in real-time.

Key Benefits of a ShipHawk Shipping & Warehouse Integration

ShipHawk and NetSuite shipping represented by shipping boxes

ShipHawk works hand in hand with NetSuite to simplify the shipping process in a few key ways:

  • Streamlines order import
  • Reduces shipping costs
  • Utilizes EDI labeling & LTL shipping
  • Shipment tracking
  • Enhances inventory accuracy
  • Optimizes warehouse space

Let’s explore how these features play out with NetSuite to create a powerhouse shipping and warehouse management solution.

Streamlines Order Import

When a new order is created in NetSuite, the integration automatically imports the relevant order details into ShipHawk. This includes customer details, shipping address, order items, quantities, and special shipping requirements.

Reduces Shipping Costs

ShipHawk provides real-time shipping rate calculations based on package dimensions, weight, destination, and selected shipping service level. Once the order information is in ShipHawk, it will determine the most cost-effective and efficient shipping options from various carriers.

ShipHawk provides the following features:

  • Streamlined management for sales orders and shipping rates through customizable business rules
  • Dynamic shipping rates comparison
  • Automation of unique processes
  • Creation of shipping rules tailored to specific needs
  • Reduction of manual tasks and associated costs

These elements help businesses optimize their shipping processes, making them more efficient and cost-effective. Accurate and timely orders equal happy customers, not to mention the impact of reduced shipping costs on your bottom line.

Customizable Business Rules

ShipHawk offers customizable business rules that enable your business to automate its processes, create shipping rules tailored to its needs, and reduce manual tasks and associated costs. 

Some use cases for customizing business rules in the NetSuite ecosystem include accurate multi-carrier rating, dynamic real-time business logic, and automated creation of shipping labels and packing slips.

By utilizing customizable business rules, businesses can create tailored shipping solutions that cater to their specific requirements. This improves the shipping process and ensures that businesses maintain order integrity and warehouse inventory accuracy.

Dynamic Shipping Rates Comparison

Evaluate shipping rates from various carriers in real-time with ShipHawk’s dynamic shipping rates comparison. This lets you make informed business decisions and select the most economical shipping options.

With the dynamic shipping rates comparison, businesses can:

  • Ensure that they are getting the best value for their shipping needs
  • Save on shipping costs
  • Contribute to improved customer satisfaction, as orders are shipped using the most cost-effective and efficient shipping methods available

Utilizes EDI Labeling & LTL Shipping

ShipHawk and NetSuite shipping labels

After selecting the shipping method and carrier, ShipHawk generates shipping labels and any necessary documentation (e.g., customs forms for international shipments). These labels are then sent back to NetSuite, allowing users to print them for order fulfillment easily.

Leverage EDI labeling and LTL (less-than-truckload) shipping to streamline shipping processes and enhance order integrity. ShipHawk supports parcel and LTL carriers in a unified system, providing your business with a flexible and comprehensive shipping solution.

By utilizing EDI labeling and LTL shipping, businesses can:

  • Optimize their shipping processes
  • Reduce costs
  • Improve order accuracy

Streamlining LTL Shipping Processes

LTL shipping involves the shipment of goods that do not require a full truckload, typically ranging from 150 to 10,000 pounds. With ShipHawk, you can streamline LTL shipping processes and save time and resources.

Shipment Tracking

ShipHawk & NetSuite tracking representing by freight shipment boat

Once the carrier picks up the shipment, ShipHawk can automatically update the tracking information in NetSuite. This enables businesses and customers to track the order status in real time, enhancing transparency and customer satisfaction.

Enhancing Order Integrity with EDI Labeling

EDI labeling ensures precise order tracking and enhances order integrity. ShipHawk effectively manages the daily creation, processing, and exchange of numerous EDI documents for customers, providing businesses with an accurate and efficient way to manage their labeling needs.

Enhances Inventory Accuracy Through Advanced Cycle Counting

Enjoy the benefits of advanced cycle counting to enhance warehouse inventory accuracy. This advanced cycle counting process helps businesses maintain accurate stock levels, minimize discrepancies, and improve inventory management.

The Shiphawk NetSuite integration employs advanced cycle counting, provides real-time inventory updates, and minimizes stock discrepancies. The net benefit is your business experience significant improvements in inventory accuracy.

Real-Time Inventory Updates

Real-time inventory updates are crucial for maintaining accurate stock levels and preventing stockouts. With a ShipHawk integration, you can rely on real-time inventory updates, enabling your business to make informed decisions regarding production, purchasing, and strategic planning.

This allows you to:

  • Avoid unnecessary spending
  • Improve customer experience
  • Manage inventory levels
  • Meet delivery schedules more effectively

Minimizing Stock Discrepancies

ShipHawk’s advanced cycle counting reduces stock discrepancies and improves order fulfillment. Regular inventory audits and using barcodes or RFID tags for tracking purposes can also aid in identifying and rectifying any differences between the physical inventory and the inventory records in the system.

Optimizes Warehouse Space

Optimize your warehouse space through task sequencing, efficient picking, and packing optimization techniques. With these techniques, businesses can best use their existing warehouse space, reducing storage costs and improving overall warehouse efficiency.

Task Sequencing and Efficient Picking

Task sequencing in warehouse operations involves organizing and prioritizing tasks in a specific order to minimize downtime and prevent the need for reassignment upon task completion. 

This process, along with efficient picking, significantly improves warehouse productivity.

Efficient picking involves:

  • Selecting items from a warehouse in an optimal manner
  • Utilizing the most efficient route and picking methods
  • Employing efficient task sequencing and picking processes
  • Optimizing warehouse processes, reducing downtime, and eliminating the need for reassignment upon task completion

Packing Optimization Techniques

Packing optimization techniques in ShipHawk involve utilizing innovative packaging, selecting appropriate package sizes at a cost-effective rate, and evaluating and producing packages to realize cost savings throughout the supply chain. 

ShipHawk’s Smart Packing algorithm is designed to select the appropriate pallet or carton for each order, calculate the packed weights and dimensions, and accurately determine the packing and shipping rates in real-time.

The Bottom Line: ShipHawk + NetSuite Saves You Time & Money

Happy person using ShipHawk and NetSuite

From shipping rates management to enhancing inventory accuracy, ShipHawk’s integration with NetSuite offers a comprehensive solution that caters to the unique needs of your business. 

Don’t let your warehouse operations and shipping processes hold you back; take control, optimize efficiency, and propel your business to new heights with this seamless integration. 

Reach out to our NetSuite experts at StratusGreen to get a demo on how ShipHawk’s powerful integration can save you thousands of dollars and countless hours of your previous time.

Illustration of an operations manager scheduling tasks through NetSuite

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